Can I return my item?

Yes, we accept returns on your walk-wear items on the condition that:

1. Returns are made within 30 days of your item arriving

2. The items are returned in their original condition 

3. No ID tag has been attached to the collar - due to scratches, we would not deem the product to be in a fit state for resale

Please note: Any items returned that are damaged or unclean, may be subject to a return being refused. We recommend viewing our Returns, Refund & Exchanges page for further information.

How To Make A Return

You can get in touch with us at hello@tailsandbloom.co.uk or fill in the form below if you wish to make a return.

Returns postage falls under the responsibility of the customer. We kindly ask returns to be posted on a tracked service with receipt of postage.

Next Steps

Once we have your request to return, we will email you back with our returns address and instructions.

We do not offer exchanges currently. If you need another size, you are welcome to simply place a new order on the website. Once we receive the returned item, this will be refunded to you.